Shipping policy

At Skinoorja, we ensure that your order reaches you quickly, securely, and in perfect condition.

  Domestic Shipping (Within India)     
  • Orders are shipped from our warehouse in Haridwar, Uttarakhand.   
  • Dispatch time: 1–3 business days (excluding weekends & public holidays).
  • Delivery time: 3–7 business days, depending on location and courier availability.
  • Tracking details are shared via SMS, WhatsApp, or email after dispatch.
  Shipping Charges  
  • Orders below this amount may attract a minimal shipping fee (visible at checkout).   
  • Cash on Delivery (COD) may include an extra service charge.
  Order Tracking  
  • Once shipped, tracking details will be sent via SMS/WhatsApp/email.   
  • For delays or issues, contact us at care@skinoorja.com or WhatsApp us at +91 9412908257.
  Damaged, Tampered, or Missing Packages  
  • Please check the parcel at delivery before accepting it.   
  • Do not accept packages that look tampered, resealed, or damaged.
  • If items are missing or damaged, record a clear unboxing video and contact us within 24 hours.
  International Shipping 🌍     
  • We ship internationally to selected countries.
  • Flat INR 2500/- shipping charge applies on orders below.
  • Customs duties, VAT, or import taxes are payable by the customer.
  • Delivery usually takes 7–15 business days, subject to customs clearance.