Objective, Scope and Applicability
Skinoorja, a brand under VANAMRIT NATURALS LLP ("Company", "we", "our", "us"), values your privacy and is committed to protecting your personal information. This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your Personal Information when you interact with our website www.skinoorja.com and related digital services (together, the "Platform"), or when you purchase our products or engage with us through other channels.
This Policy applies to individuals who visit the Platform, place orders for our skincare products, subscribe to our newsletter, participate in promotional activities, or otherwise provide information to us ("you", "your", "Customer"). The Policy does not apply to personal data collected offline (unless otherwise specified) or third-party websites to which our Platform may link.
By accessing the Platform and providing your information, you consent to the collection and use of your personal information as explained in this Policy.
How We Collect Your Personal Information
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Information You Provide Directly
When you register, place an order, subscribe to our newsletter, or contact us, you may provide us with information such as your:
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Automatically Collected Information
We use cookies and similar technologies to collect non-identifiable information such as:
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Third-Party Sources
We may receive information from third-party service providers, social media platforms, and promotional partners when you engage with our ads or offers.
What Personal Information Do We Collect?
We collect only the information necessary to:
This includes:
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Contact information (name, phone, email, address)
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Payment information (processed securely via third parties)
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Demographic details
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Purchase history
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Device and browser information
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Social media interaction data (when connected)
How We Use Your Personal Information
We use your Personal Information to:
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Process and fulfill orders
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Communicate order status and promotional offers via email, SMS, or other channels
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Customize and improve your experience on our Platform
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Comply with applicable laws and regulations
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Provide customer support and respond to inquiries
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Improve our products and services through analytics
We do not sell or rent your personal information to third parties.
Sharing Your Personal Information
Your Personal Information may be shared with:
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Third-party service providers (logistics, payment processing, cloud storage)
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Analytics partners (Google Analytics)
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Legal authorities, when required by law
We ensure that these third parties follow adequate privacy and security practices.
Storage and Security of Personal Information
Your Personal Information is stored securely using industry best practices and encryption.
Access is restricted to authorized personnel only.
We implement security measures such as SSL encryption, secure cloud services, and administrative safeguards.
Retention of Personal Information
We retain your personal data only as long as necessary to provide services and meet our legal obligations.
Cookies
Our Platform uses cookies to:
You can disable cookies via your browser settings, though this may affect site functionality.
Your Rights and Choices
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Update your personal information via your account or by contacting us.
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Opt-out of promotional communications by unsubscribing via email link or writing to care@skinoorja.com.
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Request removal of your content (e.g., reviews) by contacting our support.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we learn we have collected such data, we will delete it promptly.
Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted here with the effective date noted.
Contact Us
For questions or concerns about your personal information or this Policy, please contact:
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Email: care@skinoorja.com
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Phone: +91 9412908257
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📍 Available: Monday–Friday | 10:00 AM – 6:00 PM
📍Available: Saturday | 10:00 AM - 5:00 PM
